This LVL Up Academy course will focus on the MTB incident investigation (II) process procedure after a catastrophic guest injury during summer operations. You will learn and acquire knowledge on how to conduct a full II with detailed documentation and what your role is as a member of resort risk management should cover. The content of this course is designed to be consitent with the National Ski Areas Association (NSAA) materials and generally accepted industry practices.
Incident Investigation 101: Fundamentals of Post-Incident Investigation – Summer
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